Terms and Conditions

Last Updated: June 15, 2026

Welcome to ThriveX Agency. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the thrivexagency.com website (the “Service”) and the services provided by ThriveX Agency (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, clients, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Definitions

  • “Client”: The individual, company, or entity that engages our Services.
  • “Company”: Refers to ThriveX Agency.
  • “Services”: Refers to all products and services provided by ThriveX Agency, including but not limited to: Complete IT, Cyber Security, Software Development, Robotics Solutions, Marine Technology, Machine Learning, Circuit Design, Automation Systems, and Maintenance & Support.
  • “Project”: A specific piece of work defined in a Statement of Work (SOW) to be undertaken by the Company for the Client.
  • “Statement of Work (SOW)”: A formal document that defines the specific scope of work, deliverables, timelines, and payment schedule for a Project.
  • “Intellectual Property (IP)”: Refers to all patents, rights to inventions, copyright and related rights, trademarks, business names and domain names, rights in get-up, goodwill, and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights.
  • “Confidential Information”: Information that is proprietary or confidential and is either clearly labeled as such or identified as Confidential Information in this Agreement.

2. Scope of Services

ThriveX Agency provides a comprehensive range of technology services as outlined above. The specific scope, deliverables, timeline, and costs for any project will be detailed in a mutually agreed-upon Statement of Work (SOW). Any work falling outside the scope of the SOW will be considered a “Change Request” and may incur additional charges and timeline adjustments, subject to a separate written agreement.

3. Client Obligations

The Client agrees to:

a) Provide the Company with timely access to all necessary information, data, personnel, and systems required to perform the Services.

b) Review all deliverables and provide feedback or approval in a timely manner as specified in the SOW.

c) Ensure that all information provided to the Company is accurate and complete, and that the Client has the legal right to disclose such information.

d) Appoint a primary contact person to act as an authorized representative to interface with the Company.

4. Fees, Payment, and Invoicing

a) Fees for the Services shall be outlined in the applicable SOW.

b) Unless otherwise specified, invoices will be issued on a monthly basis or upon reaching project milestones.

c) All invoices are payable within thirty (30) days of the invoice date.

d) Late payments may be subject to an interest charge of 1.5% per month on the outstanding amount, or the maximum rate permitted by law.

e) All fees are exclusive of any applicable taxes (e.g., VAT, Sales Tax), which shall be the responsibility of the Client.

f) The Company reserves the right to suspend Services for overdue accounts until payment is received in full.